Description

We welcome you to join one of the world's top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees' personal and professional development.

As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.

Job responsibilities

• Perform cash and asset reconciliations between accounting systems, custodians, brokers, and counterparties, ensuring timely identification and resolution of breaks.
• Investigate exceptions thoroughly, conduct root cause analysis, and collaborate with upstream/downstream teams to eliminate recurring issues.
• Ensure all BAU deliverables are completed accurately within defined SLAs, adhering to SOPs and regulatory requirements.
• Maintain strong control environment by complying with maker-checker (4-eyes) principles, ensuring proper documentation and audit trails.
• Escalate issues, risks, or delays in a timely manner, ensuring transparency and adherence to governance standards.
• Respond to internal and client queries with accuracy and within agreed timelines, ensuring high-quality service delivery.
• Contribute to preparation of error reporting, KPI tracking, and operational metrics to support team performance monitoring.
• Drive continuous improvement initiatives by identifying process inefficiencies, enhancing controls, and updating procedures.
• Collaborate across global teams and stakeholders to support smooth operational workflows and delivery.

Required qualifications, capabilities and skills

• Graduate/Postgraduate with 3+ years of experience in Fund Accounting, Reconciliations, Custody, or Fund Services operations.
• Strong hands-on experience in reconciliations, exception handling, and investigation of breaks.
• Good understanding of financial markets, fund structures, and operational workflows.
• Strong analytical and problem-solving skills with attention to detail and ownership mindset.
• Ability to work under pressure in a deadline-driven, high-volume environment.
• Effective communication skills with the ability to collaborate across teams and locations.
• Continuous improvement mindset with ability to enhance processes and operational efficiency.

Preferred qualifications, capabilities, and skills

• Prior experience in reconciliation and break management processes.
• Knowledge of derivatives, custody, and settlement processes is an advantage.
• Knowledge of risk and control frameworks, including maker-checker principles and audit requirements.
• Proficiency in Excel (lookups, pivots, formulas) and familiarity with reporting tools is an advantage. (Enhancement based on role expectations)

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.