Description

Support the evolution of Payments Sales by contributing to AI strategy and advancing GenAI solutions that enhance sales productivity and client engagement.

As a Senior Associate within the Payments Sales Success Office, you will support the translation of sales priorities into AI, data, and product initiatives. The role partners with front-line sales, AI and data teams, and product organizations to help embed emerging capabilities into the sales lifecycle, improving client throughput and accelerating solutioning. Operating at the intersection of sales, product, and technology, this position contributes to the advancement of AI adoption across GCB Payments Sales. You will help translate business needs into actionable insights and collaborate with CRM and Sales Analytics teams to enhance platforms that enable AI-driven insights and pipeline visibility. Additionally, you will support the evaluation of emerging AI trends and competitive developments to inform ongoing enhancements to AI-enabled sales capabilities.

Job Responsibilities

• Support translation of sales priorities into AI strategies, product requirements, and technology initiatives
• Contribute to "voice of sales" efforts by capturing and synthesizing client and field insights
• Assist in prioritization, readiness, and adoption of GenAI sales tools to enhance productivity
• Partner with Data, Product, and Platform teams to support delivery of AI-enabled solutions
• Identify opportunities to streamline the sales lifecycle and improve efficiency
• Support execution of a portfolio of AI use cases across Payments Sales
• Monitor emerging AI trends and market developments to inform potential use cases
• Ensure activities align with governance, risk, and control frameworks
• Coordinate with cross-functional stakeholders to support alignment and execution
• Partner with training and enablement teams to contribute to adoption efforts
• Develop materials and insights for internal stakeholders

Required Qualifications, Capabilities, and Skills

• 4+ years experience within Payments, Treasury Services, or Financial Services Sales
• Foundational understanding of AI/ML concepts, particularly GenAI applications
• Ability to translate business needs into structured requirements or insights
• Experience working across business, product, and technology stakeholders
• Strong analytical and problem-solving skills
• Ability to operate in a fast-paced, evolving environment
• Strong communication skills with the ability to present clearly to stakeholders
• Awareness of governance and risk considerations in AI or technology deployment
• High attention to detail and ability to synthesize information
• Ability to manage multiple priorities and deliver against deadlines
• Collaborative team player with strong stakeholder engagement skills

Preferred Qualifications, Capabilities, and Skills

• Exposure to front-line treasury sales or client-facing roles
• Project coordination or project management experience
• Experience or interest in AI, product, or technology environments
• Familiarity with advanced AI concepts (e.g., agentic workflows)
• Exposure to sales transformation or innovation initiatives
• Familiarity with product development or enablement frameworks
• Background in consulting, strategy, or internal transformation environments

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.\n
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\n Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.\n